Your privacy is important to us. This Privacy Policy explains how INTERNATIONAL WORK AT HEIGHT SEMINAR LTD collects, uses, stores, and protects your personal data when you visit our website and register for our educational webinar series on pets and family emotional health.
This Privacy Policy applies to the website operated by INTERNATIONAL WORK AT HEIGHT SEMINAR LTD (referred to as "we," "us," or "our" throughout this document). We act as the data controller for all personal information collected through this website and our associated educational webinar series titled "Dogs and Cats as Natural Therapy: Improving the Emotional Health of Canadian Families."
Our registered address is Unit 3 Eurogate Business Park, KENT, TN24 8XW, United Kingdom. We are committed to protecting the privacy and security of all individuals who interact with our website and services. This policy has been drafted to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR) where applicable.
By using our website, submitting a registration form, or contacting us via email, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this document periodically, as we may update it to reflect changes in our practices or legal requirements. Any significant changes will be communicated through a notice on our website.
We collect only the minimum amount of personal data necessary to provide our educational webinar services and maintain an effective website experience. The categories of personal data we may collect include:
We collect personal data through several clearly defined channels. Each method of collection is transparent and limited to what is necessary for our educational webinar service.
Registration and contact forms: When you fill out our webinar registration form or contact form on this website, you voluntarily provide your name and email address. We do not collect any data from these forms unless you actively submit them. No hidden fields or pre-filled data are used.
Cookies and similar technologies: Our website uses essential cookies required for basic functionality and, with your consent, analytics cookies that help us understand how visitors use the site. You can manage your cookie preferences through the cookie consent banner that appears on your first visit. For detailed information, please see our Cookies Policy.
Server logs: Our hosting provider automatically records basic technical information (IP address, browser type, access times) in server logs. These logs are maintained for security monitoring and troubleshooting purposes.
Analytics tools: If you consent to analytics cookies, we may use Google Analytics to collect anonymized usage statistics. Google Analytics processes data according to its own privacy policy, and we have configured it to anonymize IP addresses where possible. No personally identifiable information is shared with Google through analytics tracking.
We process your personal data only when we have a valid legal basis to do so. The specific legal bases we rely upon are:
When you register for a webinar by submitting your name and email address, you provide explicit consent for us to use that data to send you webinar-related information. You may withdraw this consent at any time by contacting us at [email protected]. When you accept analytics cookies through our cookie banner, you consent to the use of analytics tracking technologies on your device.
We have a legitimate interest in maintaining the security of our website, preventing fraud, and understanding general patterns of how visitors use our site. We balance these interests against your rights and freedoms to ensure our processing is proportionate and does not override your privacy.
When you register for our free webinar, processing your name and email address is necessary to fulfill our commitment to provide you with the webinar access details, session links, and scheduling information.
We use the personal data we collect strictly for the following purposes:
We do not use your personal data for automated decision-making or profiling. We do not send marketing emails unrelated to the webinar you registered for. Your email will only receive communications directly related to the webinar series.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The specific retention periods for each type of data are:
| Data Type | Retention Period |
|---|---|
| Webinar registration data (name, email) | 6 months after the final webinar session |
| Contact form submissions | 2 years from the date of submission |
| Server log data (IP, browser info) | 90 days from the date of collection |
| Analytics cookies | 13 months from the date they are set |
| Cookie consent preferences | 12 months from the date of consent |
Once the retention period has expired, your data is securely deleted or anonymized so that it can no longer be linked to you. If you request deletion of your data before the retention period expires, we will honor that request within 30 days, subject to any legal obligations that may require us to retain certain records.
We do not sell, rent, trade, or otherwise share your personal data with third parties for their own marketing purposes. Your data is never provided to advertisers or data brokers. We may share limited data with the following categories of service providers who assist us in operating our website and delivering the webinar:
We may also disclose personal data if required to do so by law, regulation, or legal process (such as a court order), or if we believe that disclosure is necessary to protect our rights, your safety, or the safety of others.
Our company is registered in the United Kingdom. Some of the service providers we use may process data in locations outside the United Kingdom or the European Economic Area (EEA). When personal data is transferred to a country that does not benefit from an adequacy decision by the UK Information Commissioner's Office (ICO) or the European Commission, we ensure that appropriate safeguards are in place.
These safeguards include Standard Contractual Clauses (SCCs) approved by the relevant regulatory authorities, or reliance on the data importer's certification under a recognized transfer framework. Specifically, if analytics data is processed by Google in the United States, we rely on the EU-US Data Privacy Framework and associated supplementary measures to ensure an adequate level of data protection.
You may request a copy of the safeguards we have in place by contacting us at [email protected].
Under the UK GDPR and EU GDPR (Articles 15 through 22), you have the following rights regarding your personal data. You may exercise any of these rights by contacting us at [email protected]. We will respond to your request within 30 calendar days.
You have the right to request a copy of all personal data we hold about you, along with information about how it is processed.
You can ask us to correct any inaccurate or incomplete personal data we hold about you.
You can request that we delete your personal data when it is no longer necessary for the purpose it was collected, or if you withdraw consent.
You can request that we limit how we use your data in certain circumstances, such as while we verify its accuracy.
You can request a copy of your data in a structured, commonly used, machine-readable format (such as CSV) and transfer it to another controller.
You can object to processing based on legitimate interest. We will stop processing unless we demonstrate compelling legitimate grounds.
Where we process data based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent for webinar communications, email us at [email protected] with the subject line "Withdraw Consent."
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk, or with your local supervisory authority if you are located in the EEA.
Our website uses cookies, which are small text files stored on your device by your web browser. Cookies help us provide a functional website experience and, with your consent, allow us to understand how visitors interact with our content.
These cookies are strictly necessary for the website to function properly. They include cookies that remember your cookie consent preference and maintain basic session functionality. These cookies do not require your consent and cannot be disabled without affecting website functionality.
Duration: Session or up to 12 months
These cookies collect anonymized information about how visitors use our website, such as which pages are visited most frequently and whether visitors encounter error messages. This data helps us improve the website experience. Analytics cookies are only activated if you provide consent through our cookie banner.
Duration: Up to 13 months
We do not use marketing cookies, advertising cookies, or retargeting technologies on this website. No data is collected for the purpose of serving targeted advertisements.
You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may affect the functionality of certain parts of the website. For more detailed information about the cookies we use, please see our Cookies Policy.
Our website and webinar series are not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16 years of age. If you are a parent or guardian and believe that your child has provided personal data to us through our registration or contact forms, please contact us immediately at [email protected]. We will take steps to delete the data within 30 days of being notified.
If we become aware that we have inadvertently collected data from a child under 16 without verified parental consent, we will delete that data promptly and take reasonable measures to prevent future collection from the same source.
We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or operational needs. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we handle your personal data, we will provide a prominent notice on our website at least 14 days before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the website after any changes are posted constitutes your acceptance of the revised policy, provided that the changes do not require additional consent from you.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us. We aim to respond to all privacy-related inquiries within 30 calendar days.
INTERNATIONAL WORK AT HEIGHT SEMINAR LTD
Unit 3 Eurogate Business Park, KENT, TN24 8XW, United Kingdom
To request the deletion of your personal data, send an email to [email protected] with the subject line "Data Deletion Request." Include the name and email address associated with your registration or inquiry. We will process your request within 30 calendar days and send you a confirmation once your data has been removed from our systems.
If you are not satisfied with how we have handled a privacy concern, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). The ICO can be contacted through their website at ico.org.uk, by phone at 0303 123 1113, or by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom.